In this module, we will discuss the basics of moderation and specifically the why and how of systemic moderation. Topics will include the task, attitude and role of the moderator and a precise clarification of the assignment and objectives as an essential prerequisite for the success of a moderation. You will find references to moderation practice here, particularly with regard to the structuring of a moderation. You will learn the basics of how to use your voice in a coherent way to ensure that the moderator has a good standing.

Contents at a glance:

• What exactly does facilitation do (and what doesn't it do)?
• What does it mean to moderate systemically?
• Role of facilitators; also dual and multiple roles
• Clarifying the task and objectives as the basis for successful moderation, with the help of systemic questions
• Moderation phases and the basics of methods in the phases
• Guest input: Good use of the voice in moderation

In this module, we will delve into the finer points of a moderation design adapted to the situation, i.e. a structure that is tailored to the moderation occasion, setting, target group and group size, objectives and content. You will get to know some of the many possible instruments and methods and at the same time be given criteria for finding the right method for a specific application. Specifics of the systemic context KIT or expert organization will be highlighted in the guest discussion.

Contents at a glance:

• In-depth study of moderation design, i.e. structuring a moderation according to the occasion, objective and group size
• The systemic aspects in the moderation phases
• Methods and interventions for different moderation phases, different purposes, in different settings
• Including impulses for online moderation
• A good start and a good conclusion
• KIT as an expert organization: What does this mean for moderation? Guest discussion with representatives from PEBA

The third module will focus on the practical questions, experiences and case studies of the participants, and we will also take a detailed look at various special challenges in facilitation. There will also be space in this module to address any outstanding concerns or questions.

Overview of content:

• Communication: Specifics for moderation
• Dealing with conflicts, criticism and feedback
• Group dynamic challenges and helpful interventions
• Self-management, self-hygiene for facilitators in difficult situations
• Reflection on case studies from the participants
• Rounding off with further open issues and questions